During January I was fortunate to travel to Japan, to Niseko, for a Skiing holiday with my husband Bill and son Will. I can’t ski ..so decided lessons would be good idea to get me started.
It was a great reminder for a facilitator and trainer to go through the process of learning a new (and challenging!) skill like skiing. My instructor was a young Englishman who had learnt to ski at the age of 2 1/2 ….he was completely unconsciously competent skier and had little teaching experience. For him I was a challenge – completely unconsciously incompetent !! I had no idea what I didn’t know and needed to be told exactly what to do in order to stay upright on those skis!
I left the lesson somewhat frustrated having learnt a few tips but not enough to get me off the magic carpet with the toddlers and onto the beginner slopes. Bill came to my rescue … a consciously competent skier … who had enough experience to know what he was doing and not enough that it had become a natural skill. After some mentoring by a very patient Bill I progressed to the beginner slopes.
The whole learning experience made me think carefully about the need as a trainer to be consciously aware of our unconscious competence! (That’s a bit of a mouthfull!) How important it is to go back and think through how we learnt the skill in the first place and then how we can teach that skills to a beginner. What were the key elements of the learning for us?
My poor young ski instructor learnt to ski as he was learning to walk …. how many of us could go back and teach someone to walk? Maybe more challenging than we think.
My other reminder was that there is a time to TELL – there are times when we don’t know what we don’t know. And equally importantly, when to move onto a mentoring or coaching role as people develop some confidence and practice the new skill.